San Diego, CA Chapter


6055 Lusk Blvd, Building C
Room C1-A306-50
San Diego, CA

Date: Tuesday, March 24
Time: 6:00 – 7:30 PM
Networking: 6:00 – 6:30 PM
Presentation: 6:30 – 7:15 PM

Fees:$5.00 members $10.00 non-members

Presenter: Chris Holl

Chris Holl began his career in Quality Assurance in the late 1970’s at Boeing Computer Services in Seattle as a tester. His 30+ years of experience includes a variety of small startup companies and large companies such as Boeing, Sun, Science Applications International Company, 3Com, Intuit, Qualcomm, CareFusion, and HD Supply. His specific interests in quality are testing, requirements, metrics, inspections, defect management, and best practices. Chris has worked in hardware, software, embedded systems, and medical device companies. He is a former president of the Society for Software Quality, an ASQ Certified Quality Engineer, and IEEE reviewer.

Chris started Intuit’s Software Engineering Process Group and became Intuit’s Corporate Software Metrics Leader, helping design and implement effective measurement systems across engineering. He enjoys sharing his experiences and has presented at many conferences and companies.

Topic: Casual Factors and Defect Prevention

Industry studies have shown that as much as 50% of a software project’s effort can be spent on fixing defects.  This not only increases the cost of a project but delays time to market, distracts us from working on more value-added features, and impacts our work/life balance.  Defect can be prevented if we understand how they are caused and take steps to correct the flawed process.

This class presents the basics of Casual Factors and Defect Prevention and how they are applied to software defects.  After this class, you will be able to:

  • Analyze problems to their root cause and related casual factors
  • Establish and maintain root causes that apply to your projects
  • Identify the most common types of defects being created
  • Identify the most costly defects to prioritize prevention activities
  • Categorize defects to detect patterns and trends
  • Avoid synonyms that dilute root cause data
  • Track corrections and prevention to closure

Please call Nancy at 619-972-8815 to RSVP

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