Author Archive

Our next meeting will be held on Tuesday, June 22 at 6:00PM. Please RSVP to news@ssq.org.

Topic

Risk Management

Edward Wu, Quality Assurance Advisor at CareFusion

Risk is inevitable in everyone’s life. It is as natural as air, water, and fire. The presentation will provide an overview of risk management, the tools for identifying risks, the types of risks in software, and the contributions of software quality engineers to risk management.

About Our Speaker

Edward Wu has over ten years of experience in quality assurance for software products. These activities include quality planning, risk management, software V&V, auditing, process improvement, and regulatory compliance. He is an ASQ CBA, ASQ CQA, and ASQ CSQE.

Cost:

Members and first-time guests: $8.00, non-members: $15.00.

Location:

CareFusion (C1-A306)
6055 Lusk Blvd
San Diego CA 92121

From Lusk Blvd turn right at first driveway. Turn left at the roundabout. Drive around to the back of the building and park. The conference room is located at the rear of the bldg. and is accessible from the parking lot.

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Our next meeting will be held on Tuesday, April 27th at 6:00PM. Please RSVP to news@ssq.org.

Topic

How to Identify, Collect, and Use Defect Metrics

Chris Holl, Director of Quality at DriveCam

Last month Chris shared his experiences in implementing defect management programs from both a cultural and technical perspective. This month’s talk picks up the next steps. Through the process of managing defects, great amounts of data are collected. These defect data provides a wealth of information for project management and process improvement. This talk will present some very specific measures, how to gather and filter the data, compute the metrics, and use the information to make better decisions and monitor processes. Although it would be helpful in context to have attended the March meeting, we’ll start with a brief review so this presentation stands on its own.

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Our next meeting will be held on Thursday, March 25th at 6:00PM. Please RSVP to news@ssq.org.

Topic

Defect Management and Metrics

Chris Holl, Director of Quality at DriveCam

All software projects find bugs. How do we track them so none are lost and the right decisions are made about fixing them? And what can we learn from defects to avoid repeating them? In this talk we will cover some best practices for defect management, including workflows that work, fields that capture critical project and process improvement data, and the most important metrics to share with users. We will also learn how to roll out defect management processes and tools to avoid mistakes in implementation and data collection. The cultural impact of tracking defects will provides some valuable - and at time entertaining - insights to successfully managing project and product quality and process.

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